OpsLens gives your Service Desk one operational view of every customer. Infrastructure, services, quirks and engineer knowledge. Instantly.
Built for MSP Service Desks. Works alongside your PSA, RMM and documentation stack.
scattered across six systems. none of it where the engineer needs it.
one customer. one view. ready when the phone rings.
The information already exists. OpsLens makes it usable.
Finding the right 2% of it is.
The firewall model exists somewhere. The engineer just needs six clicks to find it.
Sandra's printer is obvious to the engineer who's supported her for five years. Nobody else knows.
The answer exists across the PSA, RMM, documentation and old tickets. Just not where the engineer needs it.
Nine seconds to context.
The ticket starts with troubleshooting, not archaeology.
Not a chatbot. An interface into customer knowledge. Answers are grounded in your data, with cited sources.
The details that live in one engineer's head. The quirks that never made it into a wiki. OpsLens gives them a home, pinned to the customer they belong to.
Tiny details. Huge difference during a support call.
Keep the systems you already use. Give engineers a better way to consume the information.
Customer-level access controls and server-side permission enforcement keep sensitive customer information segmented. OpsLens is operational visibility, not an open filing cabinet.
1 licence = 1 user. Add or remove licences anytime. Solo is free forever. Paid plans include a 14-day trial. No card required.
Volume pricing reduces cost per licence on Team and MSP plans. Running 100+ licences? Talk to us.
OpsLens makes sure all of them do.
No credit card required · Cancel anytime